Returns & Exchanges
We want you to be completely satisfied with your Chesscom apparel, which is why we offer a 30-day window for returns or exchanges on all unworn items. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, we will issue your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing